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24-7

Remote Monitoring

Managing and maintaining internal infrastructure has never been more crucial to the effective running of a business. The TechResponse Agent can be installed on Servers, PCs and Macs to monitor your system. The TechResponse Agent can automatically fix issues before they cause disruption to your business.

Monitoring

Improved response for reactive issues through automatically logged tickets i.e. low disk space or disk failure prediction

Patch Management

Reduced management of routine operating system as well as third-party software updates through centrally managed automated installation and reboots

Automated Tasks

Reduced management of manual tasks such as disc cleanup, which enables more time during scheduled health checks for deeper review of system health in turn reducing downtime

Asset Tracking

Improved IT asset management through automatic tracking of Windows-based assets

Remote Control

Reduced user disruption for remote support through use of inbuilt remote access

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